Mikeserv Support Forum

A Disney restaurant told a customer that a food ingredient she was allergic to would not be in what she was served, but it was anyway, resulting in her death. But because her husband signed up for their movie streaming service years before, which included an a binding arbitration clause, Disney claims they cannot be sued for the wrongful death.





Louis Rossmann points out that if only her husband had pirated the movie instead, there would have been no arbitration clause for Disney to hold over his head.

I heard about that, what bollocks. Those clauses can't be elevated to cover a negligence causing death lawsuit going to their own arbitration.

It's their fault for saying they could prepare the food without the allergens. I personally would not take responsibility for that... I'd say I'd try but can't guarantee it. Perhaps you shouldn't order here if your allergies are that severe etc. Some truly are, life and death serious and they should just not take a chance... those people need to not eat restaurant food. Unless you are even preparing food additives like sauces and spice mixes etc. yourself, you really can't guarantee that someone with serious food allergies can be safe.

But they said they could prepare the food safely... she trusted them and she died. It's infuriating that they'd try to weasel out because of clauses that apply to services that have nothing to do with food preparation in their restaurant.